Website Care & Maintenance
Reliable Website Care, Month After Month.
Keep routine website maintenance organized with an agreed care plan. Each plan has defined allowances, eligibility requirements, and support availability rather than unlimited support.
Starting at $99/month
A practical next step for your business
01
Scheduled maintenance with a clear monthly allowance.
02
A regular view of website functionality and technical health.
03
A choice of defined content support as your needs grow.
Compare monthly website care plans
Choose an agreed level of routine care. Included content allowances are part of each plan’s total labor allowance, not additional hours.
Essential Care
$99/month
- Scheduled WordPress updates
- Routine backup checks
- Automated uptime and security alert monitoring
- Monthly site functionality spot-check
- Basic monthly maintenance summary
- Standard email support for maintenance-related inquiries
Routine labor allowance: approximately 30 minutes/month. Content edits and repair projects are not included.
Professional Care
$199/month
- Everything in Essential Care
- More detailed functionality checks
- Higher-risk update testing using staging when available
- Monthly performance and security posture review
- Up to 30 minutes of minor content changes
- Priority within standard support availability
- Detailed monthly technical health summary
Planned total routine labor allowance: up to 75 minutes/month, including the included content changes.
Managed Digital Presence
$399/month
- Everything in Professional Care, except its content allowance is replaced with up to 90 minutes of defined monthly content or website improvements
- GA4 and Google Search Console review
- Technical SEO issue monitoring
- Quarterly digital improvement recommendations
- Quarterly email or scheduled strategy review
Planned total routine labor allowance: up to 165 minutes/month. The 90-minute content allowance replaces, rather than adds to, Professional Care’s 30 minutes.
How the engagement works
- Discuss your website and preferred care plan.
- Complete an eligibility and onboarding review.
- Confirm scope, access, billing, and support availability in writing.
- Begin scheduled maintenance and agreed checks.
- Review summaries and quote additional work separately.
Care plan terms and support boundaries
- Plans are subject to an initial eligibility and onboarding review.
- Plans do not provide unlimited support.
- Hosting and premium plugin licenses are not included unless explicitly agreed.
- Major repairs, redesigns, emergency recovery, and custom development are separately quoted.
- Monthly included time does not roll over.
- Plans are billed monthly in advance.
- Proposed initial term: three months, followed by monthly renewal, subject to the signed agreement.
- Support and response commitments depend on Northgate’s confirmed operating availability.
- No 24/7 staffed emergency support is offered.
Frequently asked questions
Does monitoring mean someone is available 24/7?
No. Automated uptime and security alerts do not mean round-the-clock staffed support. Operating availability and any response commitments are confirmed in the agreement.
Does unused time roll over?
No. Monthly included time does not roll over. Work beyond the plan allowance is discussed and quoted separately.
Do the content allowances add together?
No. Professional includes up to 30 minutes of minor content changes within its 75-minute total. Managed replaces that content allowance with up to 90 minutes within its 165-minute total.
Can any website join a care plan?
Plans require an initial eligibility and onboarding review. Existing problems may need separately quoted remediation before routine care can begin.
Are hosting and paid licenses included?
Hosting and premium plugin licenses are excluded unless explicitly agreed. Major repairs, redesigns, emergency recovery, and custom development are also separately quoted.
Let’s discuss your next step.
Tell us about your website and priorities. We will confirm fit, scope, availability, and the next steps directly. Submitting an inquiry is not online checkout.